Privacy Policy
PDM Building Services Design Ltd
Last Updated: 29th August 2024
PDM Building Services Design Ltd (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with UK law, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following data about you:
Personal Information: Name, address, email address, phone number, and other contact details.
Business Information: Company name, job title, and industry-related information.
Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types, and versions, operating system, and platform.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Collect Your Information
We collect information through:
Direct Interactions: You may provide us with your personal details by filling in forms, corresponding with us by phone, email, or otherwise.
Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
Third Parties or Publicly Available Sources: We may receive personal data about you from analytics providers, advertising networks, and search information providers.
3. How We Use Your Information
We use your information in the following ways:
To Provide Our Services: To carry out our obligations arising from any contracts entered into between you and us.
To Improve Our Website: To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes.
To Communicate with You: To notify you about changes to our services, send you updates, or provide information about other services we offer that are similar to those you have already purchased or enquired about.
To Market Our Services: To provide you with information about goods or services we feel may interest you (you can opt out of marketing communications at any time).
To Ensure Compliance: To comply with our legal and regulatory obligations.
4. Legal Basis for Processing
We rely on the following legal bases to process your personal data:
Contractual Necessity: To perform a contract with you or take steps at your request before entering into a contract.
Legitimate Interests: For our legitimate interests, such as running our business, providing services, and improving our offerings.
Consent: Where you have provided consent to receive marketing communications or for other specific purposes.
Legal Obligation: To comply with legal or regulatory obligations.
5. Data Sharing
We may share your personal information with:
Service Providers: Third parties who provide services on our behalf, such as IT and system administration services.
Professional Advisers: Including lawyers, bankers, auditors, and insurers.
Regulatory Authorities: Where we are required to do so by law.
Business Transfers: In the event of a merger, sale, or acquisition.
6. International Transfers
We do not typically transfer your personal data outside the UK or European Economic Area (EEA). If we do, we ensure that an equivalent level of protection is afforded to your data in line with UK law.
7. Data Security
We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the context in which it was collected.
9. Your Rights
Under the GDPR, you have the following rights:
Access: To request access to your personal data.
Correction: To request correction of your personal data.
Erasure: To request erasure of your personal data.
Restriction: To request restriction of processing your personal data.
Data Portability: To request the transfer of your personal data.
Objection: To object to the processing of your personal data.
Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
10. Cookies
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact us at:
PDM Building Services Design Ltd 30 Dewberry Road, Solihull, West Midlands, B90 1UJ
Email: info@pdmbuildingservices.co.uk
Phone: 01564 660457